Privacy & Cookie Policy

Last updated: 12 August 2025

This Privacy & Cookie Policy explains how Urtida (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit https://urtida.com.

1. Information We Collect

We may collect the following types of information:

Personal Information – such as your name, email address, phone number, billing and shipping address.
Account Information – if you register an account with us.
Payment Information – processed securely by trusted third-party payment providers.
Usage Data – such as IP address, browser type, device information, pages visited, and the time spent on our website.

2. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders.
To provide customer support and respond to inquiries.
To improve and personalise your browsing experience.
To send marketing emails (only if you have given consent).
To comply with legal requirements.

3. Legal Basis for Processing (GDPR)

We process your data under the following legal grounds:

Contract – to fulfil orders and provide services.
Consent – for marketing emails and optional cookies.
Legitimate Interests – to improve our website and services.
Legal Obligation – to comply with applicable laws.

4. Data Retention

We keep your personal data only as long as necessary for the purposes described above or as required by law.

5. Sharing of Data

We do not sell or rent your data. We may share information with:

Payment service providers.
Delivery and shipping companies.
Website hosting and IT support providers.
Legal authorities when required by law.

6. Your Rights (GDPR)

You have the right to:

Access and request a copy of your data.
Correct any inaccurate or incomplete information.
Request deletion of your personal data.
Withdraw consent for marketing.
Object to certain types of processing.
File a complaint with your local data protection authority.

To exercise your rights, contact us at ljusfangst@urtida.com.

7. Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

8. Cookies

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us make our site work better and improve your browsing experience.

8.2 Types of Cookies We Use

Strictly Necessary Cookies – essential for basic site functionality.
Performance Cookies – help us understand how visitors use our site.
Functional Cookies – remember your preferences.
Marketing Cookies – deliver relevant ads and track effectiveness.

8.3 Third-Party Cookies

We may use services such as Google Analytics, Facebook Pixel, or other tools that place cookies to measure traffic and performance.

8.4 Managing Cookies

You can control or delete cookies via your browser settings. Disabling cookies may affect website functionality.

9. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy & Cookie Policy, contact us at:

📧 Email: ljusfangst@urtida.com
🌐 Website: https://urtida.com